visionOS_Living-Building-System

Frequently Asked Questions (FAQ)

Common questions about Living Building System.

Table of Contents

  1. General Questions
  2. Getting Started
  3. Features & Functionality
  4. Account & Privacy
  5. Technical Issues
  6. Billing & Subscription
  7. Platform-Specific
  8. Contact & Support

General Questions

Q: What is Living Building System?

A: Living Building System is a comprehensive visionOS application providing powerful features and seamless user experience.

Q: Is Living Building System free to use?

A: Offers both free and premium tiers. Free includes core features; premium unlocks advanced functionality, additional storage, and priority support.

Q: What platforms is it available on?

A: Currently available for visionOS. We evaluate expansion based on user demand.

Q: How is my data protected?

A: All sensitive data is encrypted in transit and at rest. We follow industry best practices and comply with GDPR and CCPA.

Getting Started

Q: How do I create an account?

A:

  1. Download and install Living Building System
  2. Open app and tap “Sign Up”
  3. Enter email and create password
  4. Verify your email
  5. Complete profile setup

Q: Do I need an account?

A: Some features available without account, but creating one unlocks full functionality and enables data sync.

Q: How do I reset my password?

A:

  1. On login screen, tap “Forgot Password”
  2. Enter your email
  3. Check email for reset link
  4. Follow link to create new password

Q: Can I use the app offline?

A: Yes! Core features work offline. Data syncs automatically when back online.

Features & Functionality

Q: How do I sync data across devices?

A:

Q: Can I export my data?

A: Yes, export in multiple formats:

  1. Go to Settings > Data Management
  2. Select “Export Data”
  3. Choose format (JSON, CSV, PDF)
  4. Data sent to email or saved to device

Q: How do I share content?

A:

  1. Select item to share
  2. Tap share icon
  3. Choose sharing method
  4. Confirm and send

Q: Can I customize appearance?

A: Yes! Options include:

Account & Privacy

Q: How do I delete my account?

A:

  1. Go to Settings > Account
  2. Scroll to bottom, tap “Delete Account”
  3. Confirm decision
  4. Account and data deleted within 30 days

Note: Deletion is permanent and cannot be undone.

Q: What data is collected?

A: We collect only necessary data:

See Privacy Policy: https://akaash-nigam.github.io/living-building-system/privacy

Q: How do I control privacy settings?

A:

  1. Go to Settings > Privacy & Security
  2. Review and adjust:
    • Data collection preferences
    • Analytics opt-in/out
    • Third-party sharing
    • Marketing communications

Q: Is my data sold to third parties?

A: No, we never sell personal data. We may share anonymized, aggregated data for analytics, but it cannot be traced to individuals.

Technical Issues

Q: App keeps crashing. What should I do?

A:

  1. Force quit and restart app
  2. Check for updates
  3. Restart device
  4. Clear app cache
  5. Reinstall if issues persist
  6. Contact support if problem continues

Q: Why isn’t data syncing?

A:

  1. Check internet connection
  2. Verify you’re signed in
  3. Ensure sync enabled in Settings
  4. Try manual sync
  5. Check storage limits
  6. Sign out and back in

Q: App running slowly?

A:

Q: Not receiving notifications?

A:

  1. Check app notification settings
  2. Verify device permissions
  3. Ensure Do Not Disturb is off
  4. Check in-app preferences
  5. Reinstall if needed

Billing & Subscription

Q: How much does premium cost?

A: Premium pricing:

Q: How do I upgrade to premium?

A:

  1. Open Settings > Premium
  2. Choose subscription plan
  3. Complete purchase through visionOS
  4. Premium activates immediately

Q: Can I cancel my subscription?

A: Yes, cancel anytime through device settings. Cancellation takes effect at end of current billing period. You keep premium access until then.

Q: Is there a free trial?

A: Yes! 7-day free trial for new users. Cancel before trial ends to avoid charges.

Q: Can I get a refund?

A: Refunds follow visionOS guidelines. Generally available within 14 days if premium features haven’t been extensively used. Contact support@living-building-system.com for requests.

Platform-Specific

Q: What visionOS version is required?

A: Optimized for latest visionOS versions with full platform integration and native performance.

Q: How do I update the app?

A:

Contact & Support

Q: How do I contact support?

A:

Q: Where can I find tutorials?

A:

Q: How do I report a bug?

A:

  1. Go to Settings > Help & Support > Report Bug
  2. Describe issue in detail
  3. Include reproduction steps
  4. Attach screenshots if possible
  5. Submit report

Or email support@living-building-system.com with “Bug Report” in subject.

Q: Can I suggest new features?

A: Absolutely! We love feedback:

Q: Where are the latest updates?

A:

Still Have Questions?

If you didn’t find your answer:

  1. Check User Guide
  2. Visit https://akaash-nigam.github.io/living-building-system/
  3. Contact support@living-building-system.com
  4. Join community forums

We’re here to help!

Last updated: 2024-01-15