Contact Us
Email Support
For general inquiries, bug reports, or feature requests:
Response time: Within 24-48 hours
In-App Support
You can also reach us directly from within the app:
- Open Ayushman Card Manager
- Go to Settings or Menu
- Tap on "Help & Support" or "Contact Us"
- Submit your query
Frequently Asked Questions
How do I create an account?
Download Ayushman Card Manager from the Google Play Store, open the app, and follow the on-screen instructions to sign up. You can register using your email address, phone number, or social media accounts.
How do I reset my password?
On the login screen, tap "Forgot Password?" and follow the instructions. You'll receive a password reset link via email or SMS.
Is my data secure?
Yes, we take data security seriously. All data is encrypted in transit and at rest. We follow industry best practices and comply with data protection regulations. Read our Privacy Policy for more details.
How do I delete my account?
Go to Settings → Account → Delete Account. Please note that this action is permanent and will delete all your data. Alternatively, you can contact us at support@ayushmancard.app to request account deletion.
The app is crashing. What should I do?
Try these steps:
- Restart the app
- Clear app cache (Settings → Apps → Ayushman Card Manager → Clear Cache)
- Update to the latest version from Google Play Store
- Restart your device
- If the problem persists, contact us with your device model and Android version
How do I report a bug?
Email us at support@ayushmancard.app with:
- Description of the issue
- Steps to reproduce the problem
- Screenshots (if applicable)
- Your device model and Android version
- App version number
How can I suggest a new feature?
We love hearing from our users! Send your feature requests to support@ayushmancard.app. We review all suggestions and prioritize them based on user demand and feasibility.
Is there a premium/paid version?
Ayushman Card Manager offers both free and premium features. Check the app's subscription section for details on premium benefits and pricing.
Troubleshooting
App Won't Open
- Check if your device has sufficient storage space
- Ensure you're running a compatible Android version
- Try uninstalling and reinstalling the app
- Make sure your device's date and time are set correctly
Login Issues
- Verify you're using the correct email/phone number
- Check your internet connection
- Try resetting your password
- Clear app cache and data
Notification Problems
- Check app notification settings (Settings → Apps → Ayushman Card Manager → Notifications)
- Ensure notifications are enabled in the app
- Disable battery optimization for Ayushman Card Manager
- Check Do Not Disturb settings
System Requirements
- Android 6.0 (Marshmallow) or higher
- At least 100 MB of free storage space
- Active internet connection (Wi-Fi or mobile data)
- Google Play Services installed and up to date
Report Security Issues
If you discover a security vulnerability, please report it immediately to support@ayushmancard.app with "SECURITY" in the subject line. We take security issues seriously and will respond promptly.
Feedback
Your feedback helps us improve! Please rate us on the Google Play Store and share your thoughts. For detailed feedback or suggestions, email us at support@ayushmancard.app.
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